About Us:
Where are you located?
Do you have a brick and mortar store?
When are your classes and crops?
|
Products:
Are your items acid-free and lignin-free?
How often do you add items? |
|
Services:
If I give you my photos, can you make an album for me?
What is involved in a consultation?
Do you make custom scrapbook albums or page kits?
Can you make a custom invitation or announcement for me? |
Rewards Program:
How does your Rewards program work?
Shipping and Handling:
How fast can you process my order?
Who do you use for shipping?
Can I ship my order to two different places?
|
Returns:
What is your return process? |
Directions to the Store:
|
Scrapbooks & Stuff:
Where are you located?
We are located in the Miami, Florida area.
Do you have a brick and mortar store?
No. We have scrapbook items available in our online store that can be picked up locally in the Miami area. If you do not reside in Miami, all of our scrapbook supplies and products can be found in our online store and shipped domestically and internationally.
When are your classes and crops?
Scrapbooks & Stuff is currently not scheduling any classes and crops, but stay tuned to the online newsletter for any upcoming events.
back to top
Products:
Are your items acid-free and lignin-free?
All the items in our store are acid-free or lignin-free unless otherwise noted. We want your photos to stay safe across the generations, just as you do.
How often do you add items?
We are adding new products to our store on a weekly basis. Check back often for new, one-of-a-kind products.
back to top
Services:
If I give you my photos, can you make an album for me?
Absolutely! Many customers can not find the time to create their own albums or don’t feel they are creative enough. We can create a custom made scrapbook album for you, preserving your memories in a safe and treasured scrapbook. Prices vary based on number of photos, level of detail and the number of pages. A free consultation will clear up all your questions.
What is involved in a consultation?
A free consultation is absolutely painless. In person or over the phone, we discuss what type of album you would like and how many photos you would like to include.
Some questions to consider or investigate include:
How many photos do you have?
Are the photos originals? Who will be making copies?
What size album are you considering? How many pages?
Will you be including journaling? Computer journaling or handwritten?
What style preferences do you have?
Is there a timeframe?
All of these questions can be answered quickly within our conversation. The most important thing to determine is how many photos you have to be included.
Do you make custom scrapbook albums or page kits?
Certainly, we can. One of the advantages of page kits or premade scrapbook albums is the unique coordination of products, supplies and accessories. We can custom make any scrapbook album or specialty page kit, unique to your tastes and needs. Just ask.
Can you make a custom invitation or announcement for me?
Definitely. We love making custom birth announcements or wedding invitations because we know the recipient will be thrilled to receive such a beautiful announcement in the mail. I can custom create the perfect invitation, card or announcement for you, incorporating your vision.
back to top
Rewards Program:
How does your Rewards program work?
We are currently working on updating our Rewards program and it is currently not being offered. back to top
Shipping and Handling:
How fast can you process my order?
We process all online orders within 48 hours. Your choice of shipping carrier and speed affects how quickly it actually arrives.
Who do you use for shipping?
We use the US Postal service and for rush jobs, we also use FedEx.
Can I ship my order to two different places?
Yes, we can. But you must place two separate orders and pay for two separate shipping charges.
back to top
Returns:
What is your return process?
We want all my customers to be 100% satisfied with their purchases. If you are displeased with any purchase from Scrapbooks & Stuff, please contact us within 48 hours of delivery and we will issue you a return authorization number and gladly refund your money (minus shipping fees.)
Our custom made products (albums, gift books, premade mini albums, invitations or cards) are not returnable. But we take steps early in the process in order to guarantee satisfaction. This includes an extensive consultation, samples of pages or invitations and progress reports.
back to top
Directions:
Please call for an appointment and directions to (305) 984-4287.
|